Location : Northbrook, IL
Duration : 3+ Months
Position Description
- Create, edit, and maintain procedural documentation including department policies and procedures, user training guides, Frequently Asked Questions documentation and application guides. The documentation may be provided in multiple formats.
- Create, edit, and maintain technical documentation for current and future applications, such as technical reference manuals.
- Research and evaluate new documentation tools and methods; document and improve documentation processes.
- Gather information through research of vendor documentation and interviews with technical staff.
Qualifications
- College Degree preferred but will consider applicants with equivalent work-related experience with a minimum educational requirement of a H.S. Diploma or GED equivalent.
- Work requires a minimum of two to three years writing experience, preferably in a technical field with an emphasis on technical documentation. Prefer that one of the three years of experience be in information technology.
- Basic knowledge of IT nomenclature for both hardware and software
- High Proficiency in using Microsoft Word, Excel, PowerPoint and Outlook
- Excellent organizational skills
- Ability to manage multiple tasks with the ability to set priorities
- Ability to communicate effectively, both written and verbal, with external and internal contacts and internal personnel
- Experience in developing training videos using Camtasia software a plus
Thanks & Regards,
Rohan Sinha
| IDC Technologies |
1851 McCarthy Blvd. Suite 116, Milpitas, CA 95035
Voice : 408-457-9399 ext 2004 | rohan@idctechnologies.com |www.idctechnologies.com
YIM :- rohansinha4u
Gtalk :- rohan.ramyinfotech
In case I am not available please feel free to contact my manager Raj Kiran at 408-868-5134 /rajkiran@idctechnologies.com
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