Hi,
Hope you are doing great,
This is Syed Layeeq from Cloudeeva Inc. We have a requirement for Network Administrator (L1 support)@ Glastonbury, CT or Troy, or Carry. Please review the job description below and if you'd like to pursue this, please include a word copy of your latest resume along with a daytime phone number and rate in your response. You can also reach me @ 732 593 8464.
Note: Please share profiles to sahmed@cloudeeva.com
Job Title: Network Administrator (L1 support)
Location: Glastonbury, CT or Troy, or Carry
Duration: FullTime
Skills:
• CCNA, ITIL Practices (Service Desk, Incident Management) , Network L1 support
• At least 3 years of experience with LAN, WAN and associated devices along with Voice Equipments.
Technical Competencies:
• Cisco Routers, Switches, Voice Equipments, IP Phones, Security Devices, IPS/IDS
Roles and Responsibilities
• Monitoring and managing LAN/WAN/WLAN/Voice Network and associated devices along with their software.
• Hands on experience with Cisco range of Switches, Routers, Security devices and Voice equipments.
• Managing and maintaining various WAN links.
• Actively monitor, work and escalate Network tickets in the service ticket queue.
• Effectively respond to Monitoring alerts, Incident tickets, Email & Phone call/ requests handled by Network Level I support.
• Able to provide Level I support to Voice equipment along with IP Phones
• Experience with TACACS server to create/maintain users and appropriate access.
• Coordination & communication with Service Provider and or hardware vendors for problem resolution.
• Required Excellent Communication, Interpersonal & Customer support skills.
• Maintain complete Network device inventory and associated software/licenses.
• Work directly with other technical support staff, Level II Engineers, business users, and management to resolve issues
• Experience with ITIL/ITSM (Incident Management) practices
Thanks & Regards
Syed Layeeq Ahmed
Cloudeeva Inc
(Formerly Bartronics America, Inc.)
104- Windsor Center Drive, Suite-300,
East Windsor, New jersey- 08520
Phone No: 732 593 8464
Email: sahmed@cloudeeva.com
Web: http://cloudeeva.com
Gmail: syedstaffingYahoo: syedstaffing
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