US CONSULTING - CONTRACT URGENT : IVR Genesys Consultant.......Chicago,IL

Hi Professionals,

Please let me know if you have any resource:

 

Required "IVR Genesys Consultant"

Location : Chicago,IL

a) 7+ years of intensive experience in call center applications specifically CTI, IVR, call routing and integration with ACD and dialer systemsc)

b) Strong experience in Genesys Voice portal (GVP), Genesys Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace (iWS).

c) Must have Call Center experience and understand overall Call Center concepts

d) Experience with installation and configuration of various Genesys framework components

e) Have in-depth knowledge and working experience in Voice networks and the various elements (switching, signaling, intelligence network, messaging, directory, notification, etc.)

f) Strong experience in TDM/VoIP routing protocols call processing (SS7, ISDN, SIP)

g) Exposure to Call Routing/Strategy Capabilities, CTI, and T-Server operations

h) Experience with implementing complex solutions involving Web Services, SOA, VXML and Voice Objects

i) Experience with Nuance speech engines (ASR/TTS) and tools with an emphasis on Nuance product

j) Able to be an active participant in design and communicate design approach

k) Should possess current Genesys certifications. Certified System Consultant for Genesys SIP Server, Certified System Consultant for Genesys Voice Platform

 

Regards,

Raj Yadav

Program Manager

SysMind LLC

38 washington Road, Princeton Junction, NJ-08550

Ph: 609-897-9670 x 2168

Email: ryadav@sysmind.com

 

 

--
--
You received this message because you are subscribed to the Google
Groups "US consulting Contract Opportunities" group.
To post to this group, send email to us-consulting-temp@googlegroups.com
To unsubscribe from this group, send email to
us-consulting-temp+unsubscribe@googlegroups.com
For more options, visit this group at
http://groups.google.co.in/group/us-consulting-temp?hl=en-GB
---
You received this message because you are subscribed to the Google Groups "US consulting Contract Opportunities" group.
To unsubscribe from this group and stop receiving emails from it, send an email to us-consulting-temp+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/groups/opt_out.