US CONSULTING - CONTRACT REQ--For Genesys CTI Developer at Jackson, MI

Title: Genesys CTI Developer

Location: Jackson, MI

Duration: 6 months

 

Description:-
Overall responsibility for systems availability, capacity planning and management, system performance, configuration, software and hardware for Genesys contact center based applications.
Gathers, analyzes, and translates business requirements, technology trends, and current system constraints into overall system and technology requirements. Designs and develops systems, network, and automation architecture.
Responsible for planning the implementation of new technologies and technology upgrades and consults with application development groups on strategies and architectures.
Leads effort for technology product and standard selections and implements technology decisions.
Oversees user admin (adds, changes, deletes, back-ups, file restores) in one or more operating environments.
May work to analyze technical problems and recommend solutions.
Provides support to Genesys based hosted contact center clients..

Matrix :-
1) Genesys Framework
2) Genesys Routing
3) Genesys Multimedia (chat, email,etc)
4) Genesys Agent Applications (GAD GPlus, etc)
5) Genesys SIP Server
6) SIP Technology
7) RTP Technology
8) Websphere Voice Response (Desired)
9) Websphere Voice Server (Desired)
10) Avaya PBX

 

 Full Legal Name as per SSN:

Best Contact NO:

Email id:

Current Location along with Zip code:

Relocation:

Availability:

Visa:

Visa Validity:

DOB(Month/Year):

Last 4 Digits of SSN:

Skype Id:

Two Official References from Current project:

Thanks & Regards

 

Srikanth Bandari

Yochana IT Solutions INC

303-306-8772 (D)

(248) 876-4228 (Fax)

sbandari@yochanait.com

www.yochanait.com

Yahoo Id : srik_bandari

Gtalk: skanth67

 

 

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