US CONSULTING - CONTRACT Job Position || Siebel Production Support || Fort Worth, TX

Hi,

 

Wish you have a wonderful day.

 

Please go through the job position for Siebel Production Support for our client based in their Fort Worth, TX location for their project and do let me know your interest.

 

Siebel Production Support

Fort Worth, Texas

6+ Months

 

Relevant Experience (Yrs)    10+ Years (minimum)

 

Technical/ Managerial  Skills

•              Should have proficiency in Siebel 8

•              Should have good understanding of Siebel Architecture

•              Minimum 2 years of Production Support Management experience

•              Able to manage Siebel Production Support with multiple projects

•              Able to manage multi-location Tier 2 and Tier 3 Support team

•              Very Good communication and negotiation skills

 

Preferred Experience

•              Siebel Techno Managerial

•              Production Support Management

•              Exposure to Airline domain.

 

Roles & Responsibilities

•              Accountable for SLA Management

•              Ensure the overall stability, performance, and quality of the Siebel

•              Lead Production application issue resolution and system enhancement development efforts from requirement gathering and analysis through implementation

•              Prioritize, schedule, assign, and manage the workload of the Siebel support and development staff

•              Provide functional and technical support and guidance to the Siebel

•              Liaise with the Help Desk Manager, Technical Leads, Project Manager, 3rd party vendors and business owners

•              Maintain and ensure compliance to Standard Operating Procedure

•              Metrics Reporting

•              Maintain and communicate status to management

•              Communication Management

•              Risk Management

•              Resource Management

 

 

 

 

Thanks & Regards,

Saurabh Kant

Diverse Lynx LLC.

300 Alexander Park, Suite # 200,
Princeton, NJ 08540

A M & WBE Enterprise

Phone: 732-452-1006 Ext 237

Fax:     732-452-0684

YIM / GTalk : saurabhkant0528

Email: skant@diverselynx.com

          www.diverselynx.com

 

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